Trade Show Scanner: Argument against the show system

Monday, August 10, 2009 by Kevin Ehlers

Trade Show ScannerWhen talking about trade show lead capture, exhibitors have two viable options: the trade show scanner offered by the show or third party trade show software. Let’s explore the argument against using the show provided system. 

While the trade show lead retrieval system provided at the show is the most commonly used trade show lead capture device, it has some drawbacks. The main drawbacks are customizability, scalability, and appearance. 

Customizability - The main argument against the trade show scanner is the limited custom features. Most offer 20 qualifiers, which is good, but what if you need more than that? Some of my clients have 20 products they want to record. That leaves no room for the real important qualifying info (budget, authority, need and time frame) for your trade show leads. Plus, sometimes you run into a system where they offer no qualifiers.  Trade show lead qualification is very important, and these systems can’t adequately meet many exhibitors’ needs. 

Scalability - If you exhibit at 15 shows per year, you could see 15 different lead retrieval systems with different qualification capabilities. Another issue is with each system you will receive your leads in a different file format.  This makes it very difficult to implement a solid and consistent lead management program. 

Appearance - When you have put a ton of work and resources into making your booth look perfect, the last thing you want to do is put a big ugly gray box on top of your counter. While some of the systems are small, you are ultimately at the mercy of the trade show scanner supplier. 

When you combine the limited custom features, scalability, and appearance of the show provided systems, you may want to look elsewhere for your trade show lead generation needs.  There are many different third party lead retrieval systems that have unlimited customizability and provide you a clean looking, consistent way to collect trade show leads. 

If you would like a free consultation to help you determine the best system for you, please click HERE.

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